Training

Our Courses

Our extensive training portfolio includes 30 diploma programs, and an expanding scope of over 225 certificate courses.  Browse through a complete course list below.

2010 courses now online! View classroom calendar

All courses listed under "Classroom" can be customized to your needs and delivered to your offices. More details 
Course Title Classroom Self-Study
 
Accounting & Finance for non- finance managers 
Advanced Airline Marketing 
Advanced Airline Sales Strategies 
Advanced Airport Operations  
Advanced Aviation Internal Auditor New!
Advanced Cargo Skills and Procedures 
Advanced Passenger Fares and Ticketing  
Advanced Passenger Proration New!
Advanced Project Management (30 PDU) New!
Advanced Quality Management System for Airlines New!
Advanced Safety Management Systems 
Advanced Safety Management Systems for Airlines New!
Advanced Train the Trainer  New!
Air Cargo Management 
Air Mercury – Next Generation™ New!
Air Service Development  
Air Transportation Economics New!
Air Transportation Management 
Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers & Pilots 
Aircraft Accident Investigation  New!
Aircraft Acquisition and Financing 
Aircraft Airworthiness & Air Carrier Certification New!
Aircraft Operations Awareness for Emissions Verifiers  New!
Aircraft Weight and Balance New!
Airline Business Foundations 
Airline Cabin Crew Training 
Airline Commercial Challenges and Regulatory Issues 
Airline Contract Law 
Airline Customer Service 
Airline Emergency Planning and Response Management 
Airline Finance and Accounting Management 
Airline Finance and Accounting Management - 2nd Edition 
Airline Industry Leading Practices 
Airline Maintenance Cost Management 
Airline Management Integration: Air Mercury™ 
Airline Marketing  
Airline Operations Document Systems and Quality New!
Airline Passenger Services 
Airline Revenue Management New!
Airline Security Operations 
Airport Certification and Standards 
Airport Certified Employee (IACE) New!
Airport Commercial Management and Developement 
Airport Customer Service Excellence New!
Airport Emergency Management 
Airport Financial Management 
Airport Firefighter Officer 
Airport Marketing 
Airport Operations 
Airport Retail Management New!
Airport Safety Management Systems  
Airport Security Operations  
Airport Strategic Management  
Airport Terminal Design and Planning New!
Airport Total Quality Management 
Airside Safety Awareness 
Alliances, Strategic Partnerships & Frequent Flyer Programmes 
ANS Legal and Financial Issues 
ATC Team Resource Management & Safety (TRM) 
Aviation and the Environment 
Aviation English Language Solution 
Aviation Internal Auditor Course New!
Aviation Law for Managers  
Aviation Security Trainer 
Aviation Security Training Package (ASTP) 
Aviation Security Training Package (ASTP) - Airline Management Course 
Aviation Security Training Package (ASTP) - Flight Deck and Cabin Crew 
Aviation Security Training Package (ASTP) - Ground Services 
Basic Airside Safety 
Basic AVSEC Management Course for Airport and Airline Operators New!
Basic Passenger Fares and Ticketing 
Benchmarking and Best Practice for ANS Providers New!
BSP Agent Best Practices and Common Solutions New!
BSP Agent Billing Reports and Procedures New!
BSP Agent Remittance Procedures New!
BSP Essentials for Travel Agents 
BSP Essentials for Travel Agents: Final Examination New!
BSP Standard Documents and Procedures New!
Business Law for non-lawyers New!
Business Transformation for ANS Providers  New!
CAA Compliance with ICAO SARPS New!
Card Payment Policies and Fraud Prevention New!
Cargo Accident Investigation and Prevention 
Cargo Marketing for the 21st Century New!
Cargo Security 
Cargo Skills and Procedures 
Change Management 
CNS/ATM Planning Master Class New!
Collaborative Decision Making (CDM) 
Corporate Risk Management New!
Cost Reduction Strategies 
CRM - Threat and Error Management 
Customer Service 
Customer Service for ANS Providers 
Dangerous Goods Handling (DGH) - Initial New!
Dangerous Goods Instructional Techniques *(for categories other than 1, 2, 3 & 6)  New!
Dangerous Goods Regulations (DGR) - Initial 
Dangerous Goods Regulations (DGR) - Recurrent 
Dangerous Goods Regulations (DGR) Instructor Refresher New!
DGR Awareness – Cabin Crew; Passenger Handling Personnel; Security Screening Personnel (Category, 9, 11, 12) New!
DGR Awareness - Flight Crew and Load Planners (Category 10) New!
DGR Awareness – Ramp and Warehouse Personnel (Category 5, 8) New!
Disaster Planning and Relief Management for Civil Aviation Authorities New!
Drive Corporate Performance New!
Effective Communication Skills New!
Emissions Trading Scheme for Airline Managers New!
EU Aviation Law 
Executive Advanced Safety Management System New!
Family Assistance Training 
Flight Operations Management 
Foundations of CNS/ATM New!
From AIS to AIM New!
Fuel Efficiency and Conservation 
Fundamentals of Passenger Proration New!
Ground Operations Management New!
Human Factors in Aviation 
Human Resources Management  
IATA Catering Quality Training Programme 
IATA Global Distribution Systems Fares and Ticketing Course 
IATA Travel and Tourism Training Programme - Stepping into Management 
IATA/FIATA Air Cargo Rating 
IATA/FIATA Cargo Introductory Course 
IATA/FIATA Dangerous Goods Regulations (DGR) - Initial 
IATA/FIATA Dangerous Goods Regulations (DGR) - Recurrent 
IATA/FIATA International Cargo Agents Training Programme 
IATA/UFTAA Training Programme - Foundation / Cours d'Introduction IATA/FUAAV 
IATA/UFTAA Travel and Tourism Training Programme - Consultant 
IATA-ODO Air Carrier Access Rules New!
ICAO Safety Plan and Roadmap Implementation New!
Inflight Security 
Instructional Design 
Instructional Techniques 
Integrated Approach to Passenger Revenue Accounting and Control 
Integrated Aviation Management System (IAMS) New!
Integrated Management Systems New!
International Air Law for Lawyers and Legal Professionals 
International Cargo Operations and Documentation New!
International Negotiation Skills  
International Strategy Planning and Implementation New!
Introduction to BSPlink New!
Introduction to Carbon Markets New!
Introduction to e-freight Implementation 
Introduction to IATA Governance and Systems in the BSP & CASS Environment New!
Introduction to International Financial Reporting Standards New!
Introduction to Revenue Management 
Introduction to the Airline Industry 
Introduction to the BSP System and BSP Language New!
IOSA Auditor Training course  New!
ISAGO Auditor Course New!
ISAGO Training for Ground Service Providers New!
Leadership Development & Succession Planning  New!
Lean-Six sigma in Management New!
Live Animals Regulations 
Management of Air Navigation Services 
Management of Aviation Facilitation  
Management of Aviation Quality and Service  
Management of Aviation Security 
Management of Training 
Managing Accident Prevention and Investigation 
Managing across Cultures 
Managing ATM and the Environment New!
Managing Aviation Policy and Regulation 
Managing Distribution Channels and Costs 
Managing People Performance New!
Managing the Creation of Autonomous Civil Aviation Authorities New!
Managing the Safety Oversight Function 
Medical Issues in Aviation New!
Monitoring and Controlling Multiple Projects (30 PDU) New!
Network, Fleet and Schedule Planning 
Organization Development & Restructure  New!
PANS-OPS Basic New!
Passenger Fares and Ticketing Alterations New!
Passenger Interline Accounting and Control 
Passenger Proration 
Passenger Proration with Fundamentals of Tariff Construction - Advanced 
Passenger Tariff Workshop 
PBN Implementation Workshop New!
Performance-based Navigation (PBN) I New!
Performance-based Navigation (PBN) II  New!
Phraseology and Safety Training for Air Traffic Controllers and Pilots 
Planning and Strategic Direction in Civil Aviation  
Procurement and Contracts Management (30 PDU's) New!
Professional Selling & Account Management Skills New!
Professional Skills for DGR Instructors (category 1, 2, 3 & 6)  
Project Management Essentials (30 PDU) 
Quality Management in Airline Operations 
Quality Management Systems for ANS Providers 
Reduced Vertical Separation Minimum (RVSM) 
Refresher Training for Air Traffic Controllers 
Regulations on the Transport of Radioactive Material (Class 7) 
Revenue Management for Practitioners 
Risk Management In Civil Aviation New!
Safety and QMS Processes New!
Safety Management Systems for Airlines 
Safety Management Systems for Cargo New!
Safety Management Systems for Civil Aviation  
Scheduling & Airport Slot Coordination - Advanced  New!
Scheduling and Airport Slot Coordination - Introductory Level 1 
Security Management Systems (SEMS) 
Security Management Systems for Airports & Civil Aviation Authorities (SEMS) New!
Security Quality Control  New!
Security Risk and Crisis Management New!
Senior Civil Aviation Management  
Senior Management of Aviation Security 
Shipping Guidelines for Infectious Substances  New!
Shipping Guidelines for Infectious Substances (Class 6.2) 
Shipping Perishable Cargo 
Station / Ground Handling Management 
Station Management 
Strategic Management for Civil Aviation Authorities New!
Training Needs Assessment 
Unusual / Emergency Situations Training for Pilots and Air Traffic Controllers 
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details
IATA Diploma Programmes

Many certificate courses count towards a complete diploma. Take a look at our diploma programmes.